OVERVIEW:
While we know what keeps Managed Service Providers (MSPs) up at night, the data tells a compelling story about the ever-evolving technology landscape. Are you prepared to navigate these changes and stay ahead of the competition?
In this fiercely competitive environment, MSPs are not just surviving—they're thriving. As the market grows, MSPs leverage this dynamic atmosphere to innovate and grow at an unprecedented pace. Today, delivering a memorable and positive customer experience is as crucial as revenue growth, standing as a top strategic priority.
Join us at the roundtable to gain valuable insights from our Global State of MSP Industry Report: Trends and Forecast for Managed Services, with a special focus on APAC's data. This comprehensive report provides a deep understanding of the industry's current state and future trends, ensuring MSPs are well-informed and prepared for upcoming challenges.
During the roundtable, we will explore critical topics, including:
• Navigating Vendor Consolidation
• Market Competition and;
• Customer Experience Challenges.
Do not miss this opportunity to stay ahead in the rapidly changing MSP landscape.
Shaun Witherden
Shaun's expertise in IT Service Management is backed by over 20 years of experience. Shaun has transitioned from owning and growing a thriving IT Managed Services company, with a revenue range of $1M to $24M, to specialising in delivering innovative software from the range of product sets offered by Kaseya/Datto as a former end user.
Shaun is the Vice President of Business Development in Asia Pacific for Kaseya/Datto and manages the relationship between MSPs to help them grow their businesses and develops long-term partnerships with the foresight of helping MSPs scale.
Shaun is a well-known industry subject matter expert with applied business accruement in the MSP IT community; his career has led him to guest speak within the Australian and New Zealand channel communities, where he participates in business conferences and meetings with vendors and suppliers.
VENUE
Address
Australia Square, level 47/264 George St, Sydney NSW 2000
Food & Drinks
Food & Drinks will be provided by Datto & the venue as part of this session. Drinks will be served on arrival with food coming out from 12:30pm - 3:00pm
Time
Menu
To view the menu prior, please see below for more information:
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