Why Attend?

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Customer expectations are evolving faster than ever—and static web journeys aren’t cutting it. This evening will equip you with the strategies and inspiration to move from limited automation to intelligent, scalable Conversational AI that drives measurable business outcomes.

What to Expect:

Over a world-class dinner, you’ll:

• Hear from LivePerson’s Director of Solutions Consulting, Kevin Wordon, and Helium's Chief Personalisation Officer, Harold Janson, as they reveal how today’s leading brands are:

• Evolving from basic bots to scalable AI-powered messaging.

• Lowering cost-to-serve while increasing self-service and conversions.

• Integrating Conversational AI across the digital journey.

• Using GenAI to power high-impact customer experiences.

• Blending human expertise with automation to elevate CX. ​

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• ​​​Learn from Woolworths' success story in a candid fireside chat with Faysal Kalal, Director of Customer Success, as he joins LivePerson CCO Kevin Meeks to unpack their journey to conversational selling.​

• Network with LivePerson’s CEO, John Sabino, and a curated group of CX and digital executives leading the shift from traditional digital journeys to AI-powered conversational experiences that drive revenue.